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Online Ordering

This article explains Table Needs' Online Ordering capabilities, how to set up online ordering, and how to manage settings and functions.

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Table Needs Online Ordering Capabilities: 
  • Allow customers to schedule orders online from their mobile device or computer
  • Accept payments and tips during online checkout
  • Offer pickup or delivery
  • Receive orders via POS
  • Manage orders on Kitchen Display Screen (KDS)
  • Automatically text customers when their order is complete
  • Set, disable, and enable availability 

How to Set Up Online Ordering

  • First, create your online menu: this is the menu that customers will see when they access your Online Ordering via QR code or URL 
  • Next set up Online Ordering in Settings (Note: pickup and delivery are in two separate sections but the steps are the same)

Knowledge Base - OLO 1

Knowledge Base - OLO 2

Knowledge Base - OLO 3

  • Select "Add Dining Method" then fill in the required information such as hours, typical fire time, and minimum order total. 
    • Set Availability: If you leave the method enabled but do NOT set availability, customers will be able to view your online menu but will NOT be able to place an order. 
    • Set Hours: Unlock settings on the top right of your screen and then click "Add Pacing." Then pick the amount of time you can receive another order while available.
    • Once complete, clock the "lock" icon and your done! 

Knowledge Base - Setting Up OLO