Troubleshooting: POS App Running Slow

Step 1: Restart the App

Close Table Needs completely — don't just minimize it — then reopen it. This clears out a lot of the buildup that causes slowdowns over time.

This fixes the issue in most cases. If the app feels normal after restarting, you're good to go.

Step 2: If the App Is Still Slow After Restarting

If things feel sluggish right from the moment you reopen the app, the issue is likely with the device or your internet connection — not the app itself.

Restart your device. Power it off completely, wait a few seconds, and turn it back on. Open Table Needs and see if performance improves.

Step 3: Check Your Wi-Fi or Internet Connection

A weak or dropped connection can make the app feel slow even when the app itself is fine.

Quick checks:

• Make sure your device is connected to Wi-Fi
• If other devices on the same network are also slow, your internet connection may be the issue — try restarting your router
• If one device is slow but others are fine, move closer to your router or access point and test again

Still Running Slow?

If the app is still sluggish after working through these steps, reach out to our support team. The more detail you can share, the faster we can help.

Useful to know before you call:

• Does the slowdown happen right away, or does it build up over time?
• Is it one device or multiple?
• Has anything changed recently (new devices, network changes, etc.)?

Support is available 24/7 — call, text, or email us.