POS System & KDS Workflows

• Activate or Disable intermediate status (In Progress, Completed)
• Change KDS Destination of individual iPad
• Change KDS Notification Interval
• Change the default receipt printer for iPad
• Difference between in-person KDS tickets and online KDS tickets
• Difference between Open, Closed, and All pages
• Difference between Open, Waiting, Closed, and Scheduled tabs
• Dining Methods
• Gift Card Basics
• How to remove an item from a check
• How to apply a discount
• How to print a check without payment
• How to do a refund
• How to reprint/resend a check after payment
• How to do an Open Item
• How to send an order to the kitchen without payment
• Activate KDS notification sound
• Workflow of an average KDS ticket
• Kitchen Pacing
• How to open the Cash Drawer
• How to Find a Specific Order
• Automatic SMS text notifications